FAQ

Shipping Times:

  • All items in the shop besides custom rings are on hand and will ship within 1-2 business days, with an additional 4 days for delivery.
  • We ship to locations throughout the Americas (Canada, North and South America).
  • Custom rings are made to order and may take 2 weeks to 1 month for delivery, depending on the waitlist.

Warranty:

  • All shop items, except custom rings, come with a 30-day full money-back guarantee, including free shipping for returns.
  • For custom rings, If the ring gets damaged, we will repair it up to twice at no cost. After that, repairs will be based on the cost of materials.

More Questions:

  • If you have any other questions, concerns, or want a personalized custom feel free to email us at steelrendcustoms@gmail.com